We have developed a personalized medicine program for faculty, on-campus staff, and students to promote the importance of good health and provide 24/7 guidance and care during the COVID-19 pandemic.
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August 12, 2020
Dear Students:

As chief medical officer for the University of Miami during the COVID-19 pandemic, I look forward to providing guidance and care to you during this unprecedented time. I know this year is much different than any other and I want to assure you that our expert providers at UHealth and the Miller School of Medicine are here to support you should the need arise.

We have developed a personalized medicine program for you to promote the importance of good health and provide 24/7 guidance and care during the COVID-19 pandemic. Below you will find important information on care and support options for you.

COVID-19 Hotline – Student Health Service

If you are experiencing COVID-19 symptoms or believe you have been exposed to someone who is or may be COVID-19 positive, please call Student Health Service at 305-243-ONE-U. A provider is available 24 hours a day, 7 days a week to provide care and direct you to any additional services or testing as needed. You may also request an appointment online at Miami.edu/shs-covid.

Televigilance/Home Monitoring Program

A televigilance or remote monitoring program is available to you should you need remote monitoring. Using a TytoCare device, UHealth providers can monitor your vitals and make immediate care decisions without the need for you to leave your home. If you experience symptoms or need to quarantine, a device will be provided to you. If you need to speak to a provider regarding your care, please call 305-243-ONE-U.

Emergent/Urgent Care

As always, if you experience a medical emergency, call 911 or visit the emergency room. If you choose to go to the University of Miami Hospital emergency room, we recommend that you alert us that you are on your way by calling 305-243-ONE-U. A personalized team will greet you at the emergency room and remain as your point of contact throughout your stay.

Counseling Services

If you are in distress or need counseling services, the Counseling Center provides mental health services through HIPPA-compliant teleconferencing platforms. Our counselors are certified and available to help any time by calling 305-284-5511. Additional resources are also available by visiting counseling.studentaffairs.miami.edu.


UHealth Clinics at Walgreens are available for both in-person and virtual appointments. To find a location near you and schedule an in-person or virtual appointment, visit umiamihealth.org/walgreens. Please advise us by calling the COVID-19 hotline number above if you are headed to one of our clinics so we can expect your arrival and be sure you are cared for quickly.

UHealth Primary and Specialty Care: In-person or Virtual Clinics offers in-person or virtual appointments with providers in more than 40 specialties. To request a future appointment or same-day appointment, please call 305-243-4000 or visit umiamihealth.org. To learn more about our virtual care options, visit umiamihealth.org/virtualclinics.


My UHealth colleagues are here to support you during this unprecedented time and hope the personalized medicine program brings you peace of mind that should you need care or support, there are many options available to you. I am also personally available to address any questions or concerns you may have. Please feel free to reach me at covidcmo@miami.edu. To reach a provider 24/7, please call the COVID-19 hotline at 305-243-ONE-U.

Roy E. Weiss signature
Roy E. Weiss, M.D., Ph.D.
University of Miami Chief Medical Officer for COVID-19
Professor of Medicine
Chair, Department of Medicine
Kathleen and Stanley Glaser Distinguished Chair in Medicine
Rabbi Morris I. Esformes Endowed Chair in Medicine and Endocrinology
University of Miami Miller School of Medicine
Please note that these health care services are only able to be provided to students living in Florida. Students who are remote learning outside of the state will need to seek care in their community.
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