|We are currently investigating a data security incident involving Accellion, a third-party provider of hosted file transfer services. We take data security seriously and data protection is a top priority.|
As soon as we became aware of the incident, we took immediate action to investigate and contain it. We retained leading cybersecurity experts to assist with our investigation. We have reported the incident to law enforcement and are cooperating with their investigation.
Accellion had been used by a small number of individuals at UM to transfer files too large for email. The University has since discontinued use of Accellion file transfer services.
Based on our investigation to date, the incident was limited to the Accellion server used for secure file transfers and did not compromise other University of Miami systems or affect outside systems linked to the University of Miami’s network. While we believe based on our investigation to date that the incident is limited to the Accellion server used for secure file transfers, we continue to enhance our cybersecurity program to further safeguard our systems from cyber threats.
As part of our ongoing cybersecurity practices, we remind you not to click on links or open attachments unless you know and trust the sender.
Our investigation into this incident is ongoing and we are continuing to analyze data files within the Accellion server used for secure file transfers and to identify individuals whose personal information was potentially affected. Once our investigation and data analysis are complete, we will notify affected individuals under applicable laws. While our investigation is ongoing, there are certain precautionary steps you may take to safeguard your information:
We will provide updates as appropriate. If you have questions, please call (855) 757-0247 during 9:00 a.m. to 6:30 p.m. ET on Monday to Friday. If you receive questions about this incident, please direct the individual to the same number.
Learn about steps you can take to help protect against identity theft at https://www.identitytheft.gov/databreach.
Place a fraud alert in your credit file by contacting one of the three nationwide credit reporting agencies below:
Place a security freeze on your credit report by contacting the credit reporting agencies.
Thank you for your commitment to serving our University community.